ibis London Excel-Docklands

Easy to find from the dlr train station (Custom House excel), staff were extremely helpful they allowed me to check in early as I had travelled from very early in the morning and I’m pregnant and was so tired so I’m very grateful that they (shamima thank you) let me check in early, the rooms were clean and beds comfortable, shower water was hot, room was very quiet and I had a lovely view over the river. Staff at the bar were very helpful and chatty. Breakfast had lots of options and was tasty. The hotel was very close to the cable car aswell to go over to the O2 arena for our concert. The value for money for a night was very good too.

This might be a hidden gem of London. I just loved the location. It is extremely easily accessible by public transit, the neighborhood is fantastic, it is a very quiet and nice area. The hotel itself was clean and nicely maintained. The room had everything I needed and was perfectly furnished. The staff were lovely, kind, and always helpful. Last, but not least, the price per night is actually quite reasonable. I think this is now my go-to hotel in London.

Staff were lovely and the room was better than I had expected from an Ibis hotel! We had a lovely big window overlooking the docks. Other than that, it was very clean and comfortable. We were only here for one night for a concert but it was a great location to travel to the O2 (a short walk from the cable cars, my favorite!) and the station next to the ExCel will get you right to Heathrow Airport. The lobby also has nice areas to relax in with a bar and I believe a little tuck shop, but as we were only there for one night we didn't get a chance for a good look.

Liked location by docks and very close to Excel and o2 by cable car or underground. In general, all good would use again as I prefer cheaper options as it's just somewhere to sleep

Excellent location on the docks. Very friendly and helpful staff. Great selection at breakfast including gluten free bread, yogurts, cereals, fruits, cooked breakfast items, meats cheeses, and vegetarian options. There were various non-dairy milk options too. Rooms were very clean, modern, with comfy beds and the large shower was good. Just enough coat hangers for clothes for a couple of days. Rooms had everything we needed for a weekend stay. Easy enough to get over to the o2 arena via cable car or tube (you'll need to walk from Canning Town station or get a taxi if it's after 11.30pm).